Refund policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our return policy carefully before making a purchase.

1. Returns and Exchanges

Due to the nature of skincare products and for hygiene and safety reasons, we do not accept returns or exchanges on any opened or used items.

If you would like to return an item, it must meet the following conditions:

• The product is unopened, unused, and in its original packaging.

• The return request is made within 14 days of delivery (or another time frame you prefer).

• You provide proof of purchase (e.g., order number or receipt).

2. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [your customer support email] with:

• Your order number

• Photos of the damaged or incorrect item

We’ll be happy to send a replacement or issue a refund as appropriate.

3. Non-Returnable Items

For safety and hygiene reasons, the following items cannot be returned:

• Opened or used skincare products

• Items not purchased directly from our website

• Gift cards or promotional items

4. Refunds (if applicable)

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.

5. How to Start a Return

To initiate a return, please contact our customer care team at justforanyone23@gmail.com before sending any items back. Unauthorized returns will not be accepted.